Money-Back Policy

Purchases made via PDFocused are generally non-refundable unless otherwise stated herein or required by applicable law.

1. Money-Back Guarantee Rules

In addition to any refund rights provided by law, if you made a purchase directly through our website and the money-back guarantee was presented to you during checkout, you may be eligible for a refund only if all of the following conditions are met:

• Contact us: You must reach out to our support team at [email protected] within 30 days of your initial purchase and before your subscription period ends.
• Technical issues: You must have experienced verified errors or other technical problems while using the product.
• Review process: Our team will review your request and notify you by email regarding the approval status.

Important Statement

To qualify for a voluntary refund under this Money-Back Guarantee, all of the above conditions must be fulfilled.

Please note that the guarantee does not apply in the following cases:

• Personal reasons (e.g., you no longer like the product, it did not meet your expectations, etc.)
• Financial reasons (e.g., you did not expect to be charged after a trial, were unaware of automatic renewals, or misunderstood that the service is paid).

2. General Refund Rules

If you do not meet the conditions above, the fees paid are non-refundable and/or non-exchangeable, unless otherwise stated herein or required by applicable law.

3. Contact Information

If you have questions about this Money-Back Policy or need assistance with your subscription, please contact us at:

[email protected]

Last updated: 29 October 2025